The initial inquiry from the customer was regarding the availability of our THHN wire products. They were interested in the 3/0awg, 1/0awg, and 400mcm variants and were looking to order a 20ft container. As a professional wire and cable manufacturer, we were confident in our ability to provide high-quality products that met their requirements. However, we knew that it was crucial to provide samples to the customer so that they could test our products and verify their quality.
After discussing the customer's requirements in more detail, we sent the requested samples for testing. We provided samples of our UL cable THHN, THHN stranded wire, flexible THHN wire, and THHN building cable. The customer tested our samples thoroughly and was impressed with the quality and performance of our products. This was great news for us, and we could move forward with the order negotiations.
The next step was to discuss pricing and delivery details. Our team provided the customer with a competitive quote that included the cost of the THHN wire products, packaging, and shipping to the Dominican Republic. We also provided an estimated delivery timeline based on the production and shipping time required to prepare the order.
During this stage, the customer requested that we include the 350mcm, 2/0awg, and 1/0awg THHN cable variants in their order. We were more than happy to accommodate their request and ensured that the additional products were of the same high quality as our other products.
Throughout the negotiation process, our team worked closely with the customer to keep them updated on the progress of their order and address any concerns or questions they had promptly. We ensured that the customer felt comfortable and confident in our ability to provide them with the products they needed.
In the end, the negotiations were successful, and we were able to finalize the order. We produced and shipped the products to the customer's specified location in the Dominican Republic. The customer was satisfied with the quality and timely delivery of our products, and we were pleased to have another satisfied customer in our portfolio.